Last Updated: November 30th, 2022

Welcome! Your privacy is important to us. This API Privacy Notice explains the data that may be processed through the use of the Aircore, Inc. (“Aircore”, “we”, “us” or “our”) application programming interfaces and software development kits (“SDKs”) (collectively, the “APIs”) made available to you by Aircore pursuant to the Aircore Terms of Service.

This API Privacy Notice does not apply to the personal information Aircore collects, uses, discloses, and otherwise processes as the data “controller” about developers or other users of our websites (the “Sites”), including www.aircore.io and the related content, platform, services, products, and other functionality offered on or through our services (collectively, the “Services”). Please see the Aircore Privacy Notice for more information about how we process personal information in connection with our Services.  

Note that personal information about End Users and other data submitted by or on behalf of developer using the APIs is considered by Aircore to be “Developer Data.” As between each developer and Aircore, each developer is the “controller” of its Developer Data and Aircore does not process Developer Data except to provide the APIs, as further described in the Use of Personal Information section. 

Capitalized terms used and not defined in this Privacy Notice have the same meaning given to such terms in the Aircore Terms of Service

  1. Collection of Information

The Aircore APIs collect the following Developer Data: 

Aircore Media SDK escription 

Coarse Location

Coarse location is inferred based on IP address and is used to provide improved quality of service and debugging purposes.

Identifiers, such as User ID

The user identifier is used to differentiate End Users communicating with each other. The user identifier is not linked or associated to a particular individual. 

Usage Data

Anonymized instances of End Users talking to each, based on User ID.

Diagnostics Data, including internet protocol (IP) address, App ID, Channel ID, User ID, and device type

The SDK’s User-Agent header identifies the version of the SDK, the version of the OS, and the type of the SDK‍

  1. Use of Personal Information

We only process Developer Data collected through the Aircore APIs on behalf of and at the direction of the developer who installs the Aircore APIs, and who is the data “controller.” Aircore only acts as the “processor” for such information and only accesses such Developer Data at the request of a developer (for example, in connection with customer support matters), as is reasonably necessary in order to provide the APIs, or as may be required by law. In certain instances, Aircore may use Diagnostic Data for internal purposes such as to test, enhance, update and monitor our systems, or troubleshoot or fix technology problems.

  1. Disclosure of Personal Information

We may disclose Developer Data in the following ways: 

  • Service Providers: We engage third-party service providers that perform business or operational services for us or on our behalf, such as logging and reporting-related services and analytics services.
  • Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy or receivership.  
  • Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement: 
  • in connection with the establishment, exercise, or defense of legal claims; 
  • to comply with laws or to respond to lawful requests and legal process; 
  • to protect our rights and property and the rights and property of others, including to enforce our agreements and policies;
  • to detect, suppress, or prevent fraud; 
  • to protect the health and safety of us and others; or 
  • as otherwise required by applicable law.
  1. Updates to This API Privacy Notice

We will update this API Privacy Notice from time to time. When we make changes to this API Privacy Notice, we will change the date at the beginning of this API Privacy Notice. If we make material changes to this API Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on our Service, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

  1. Contact Us

If you have any questions or requests in connection with this API Privacy Notice or other privacy-related matters, please send an email to privacy@aircore.io.